At Fitzy’s Toys, we value your privacy as much as we value playtime. This policy explains how we handle your personal information in accordance with the Australian Privacy Principles.

1. Information We Collect

To get your toys from our shelves to your door, we collect a small amount of information, including:

• Contact Details: Your name, email address, and phone number.
• Delivery Details: Your shipping and billing address.
• Order History: Details of the toys you have purchased from us.

2. How We Use Your Information

We only use your information for essential business tasks:

• Processing and shipping your orders.
• Sending you order updates (tracking numbers and receipts).
• Answering your questions via email.
• Complying with our legal and tax obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share your details with trusted service providers who help us run our store:

• Delivery Partners: Couriers (like Australia Post) so they can deliver your package.
• Payment Processors: Secure platforms that handle your credit card data (we do not store your full credit card details on our own servers).

4. Keeping Your Data Safe

We take reasonable steps to protect your information from unauthorized access. This includes using secure website encryption (SSL) and password-protected systems.

5. Your Rights

Your Rights Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you (as per APP 12) and to request that we correct any inaccuracies (as per APP 13). If you would like to make such a request, please contact us using the details below

6. Contact Us

If you have any questions about your privacy or wish to update your details, please contact us at info@fitzystoys.com.au.